Contact Information

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Jobs & Workforce Services

For help with WorkInTexas.com, job posting and placement, recruiting, training, career development and child care.

Unemployment Tax

For help with filing and paying taxes, tax information, forms and new accounts.

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Unemployment Benefits & Claims

For help with applying for and managing unemployment benefits claims.

  • Tele-Center phone number & hours Tele-Center Phone Number and Hours Número de teléfono y horas del Tele-Centro
  • Online service options:
  • Automated phone service options:
  • Benefit overpayment collections unit:

Appeals

For help with the status of an appeal.

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Other Resources

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Labor Market & Career Information

For help with career planning and labor market information for students and parents, researchers, job seekers and employers.

  • Call:
  • Email about labor market or career information:  lmci@twc.state.tx.us
  • Online service options: 
    Labor Market and Career Information

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Customer Relations

  • TWC's Compact with Texans
  • How are we doing? Customer Service Survey Encuesta Sobre el Servicio de Atención al Cliente
  • Email TWC Customer Relations: customers@twc.state.tx.us
  • TWC Ombudsman:  For information and complaint resolution regarding all TWC services, contact the TWC Ombudsman:

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Last Verified: December 15, 2014

Auxiliary aids and services are available upon request to individuals with disabilities.
Deaf, hard-of-hearing or speech-impaired customers may contact Relay Texas: 800-735-2989 (TTY) and 711 (Voice). Equal opportunity is the law.

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