Need Help? Have a Question?

More specific information regarding our services and programs is available by clicking on one of the following links or by contacting us directly by phone or e-mail.

Get More Information	Get Help by e-mail	Call an expert
Businesses & Employers	employerinfo@twc.state.tx.us	(800) 832-9394
Job Seekers & Employees	laborinfo@twc.state.tx.us	(800) 832-2829
Tax Information and Transactions	tax@twc.state.tx.us	phone numbers
Unemployment Benefits Information	UI_Info@twc.state.tx.us	phone numbers
Labor Market and Career Information	lmi@twc.state.tx.us	(866) 938-4444
Career Information Hotline	jane.herrmann@cdr.state.tx.us	(800) 822-7526
Texas Labor Laws	labor.law@twc.state.tx.us	(800) 832-9243
Employers Customized Training	CustomizedTraining.Solutions@twc.state.tx.us	(512) 463-8844
Child Care Information	childcare.programassistance@twc.state.tx.us	Dial 2-1-1
Alien Labor Certification	alienlabor@twc.state.tx.us	(512) 475-2571
Trade Affected Workers	NAFTA/TAA@twc.state.tx.us	(512) 936-2559
Dislocated Workers	contact your local workforce board	(888) 562-7489
Project RIO	john.ownby@twc.state.tx.us	(800) 453-8140
Open Records Requests	open.records@twc.state.tx.us	(512) 463-2422
Report Fraud & Program Abuse		(800) 252-3642
Relay Texas		(800) 735-2989 (TDD) (800) 735-2988 (Voice)

Customer Relations

The TWC Ombudsman provides information and facilitates complaint resolution regarding all TWC services. Contact the TWC Ombudsman by telephone at (512) 463-2236 or on the Internet at ombudsman@twc.state.tx.us. Mail written complaints or requests to:

TWC Ombudsman
Texas Workforce Commission
101 E. 15th Street, Rm. 651
Austin, TX 78778-0001