After the opening statement, the hearing officer will hear statements from each side in turn, one witness at a time. The hearing officer will question, then allow each witness to add relevant information. If the witness has a primary representative, the representative will be able to question the witness. The other side will then be able to question the witness. The hearing will follow this procedure until everyone has spoken. The hearing officer will discuss any documents that were sent in by the two sides or that are in the file at the correct time. The documents will be admitted into evidence after ruling on any objections that either side might have to the documents.

The hearing officer will then let both sides add any new testimony before ending the hearing.