What Happens at the Appeal Tribunal Hearing

See Before the Hearing about how to call in or appear for the appeal hearing.

All hearings are recorded. The law requires the Hearing Officer to give a very specific opening statement at the beginning of each hearing. This opening statement includes:

  • Information identifying the case for the record
  • What determination and issues are on appeal
  • Who is taking part in the hearing
  • Each party’s rights
  • The procedures used for the hearing

The Hearing Officer will put everyone who will speak under oath, and then answer questions about the opening statement before hearing any testimony.

If you have more than one person present, you must designate one primary representative, which may be you or your chosen representative. That primary representative will be able to:

  • Question the witnesses
  • Give their own testimony
  • Look at and object to documents

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Order of Testimony in a Hearing

The Hearing Officer will hear statements from each side in turn, one witness at a time. The Hearing Officer will question the witnesses, and then allow them to add relevant information.

The witness’s primary representative will be able to question the witness. The other side can then question the witness. The hearing will follow this procedure until everyone has spoken.

The Hearing Officer will discuss any documents that were sent in by either party or that are part of the case file. Documents will be admitted into evidence after ruling on any objections by either side.

The Hearing Officer will then let both sides add any new testimony before ending the hearing.

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Read or Listen to a Recorded Sample Hearing

Introduction

This sample hearing is typical of unemployment benefits hearings; however, hearing officers have flexibility in how to conduct a hearing. Hearings vary depending on the facts, issues, witnesses, and other factors.

The sample hearing is available in both PDF and audio formats.

Audio Requirements

To listen to the hearing, you must have a computer with external speakers or headphones.

The audio file links take you to a non-TWC web site called Adobe Connect, available at no cost. If you get an error message, select OK, which will take you to the audio recording.

Sample Hearing in PDF and Audio Formats

  • Opening Sample Hearing Opening PDF or Sample Hearing Opening Audio
  • Claimant Testimony Sample Hearing Claimant Testimony PDF or Sample Hearing Claimant Testimony Audio
  • Employer Testimony Sample Hearing Employer Testimony PDF or Sample Hearing Employer Testimony Audio
  • More Claimant Testimony and Closing Sample Hearing More Claimant Testimony and Closing PDF or Sample Hearing More Claimant Testimony and Closing Audio

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Resources

Check Appeals Status - Appeal Tribunal

Last Verified: March 21, 2013

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