When an individual files for unemployment insurance compensation
(UI) there are a number of steps that the Texas Workforce Commission
(TWC) goes through to determine if that individual meets the requirements
necessary to receive UI benefits. If you were the last entity for
whom the claimant worked before filing a claim for benefits, the
TWC will mail you a Notice of UI Application. You will have 14 days
from the date that notice is mailed to protest the claim. If you
protest within that 14-day period you will have appeal rights on
determinations affecting claimant benefits.
An employer who timely protests the initial claim can appeal. Under
certain other circumstances, other employers may appeal. An appeal
is a written disagreement with our decision that requests us to
hold a hearing to ensure each affected person has the chance to
state his or her case.
What follows is a tutorial designed to help you further understand
the appeals process, the correspondence TWC will be sending to you
and the individual claimant, how to prepare for the appeal hearing
and what steps you must follow in the appeal process. The tutorial
also provides a number of worksheets and documents located in the
right column under Tools that you can access to assist in your preparation.