How Do I Apply Online?

• What Is Unemployment Insurance (UI)?
• How Do I Qualify?
• Is My Claim Confidential?
• When Will I Know My Benefit Amounts?
• What If Wages Are Missing or Wrong?
• Who Pays for UI Benefits?
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How Do I Apply By Phone?

• When Will I Know If I Can Receive Benefits?
• What Does the Determination Form Tell Me?
• When Will I Receive My First Payment?
• How Do I Receive Payment of Benefits?
• Are UI Benefits Taxable?
• What Is the Status of My Claim?
• Can I Speak to Someone in Person about My Claim?

• What Are My Ongoing Eligibility Requirements?
• What Happens If I Refuse a Job While Receiving Benefits?
• How Can I End a Disqualification?
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• How Do I Request Payment of UI Benefits?
• How Do I Report My Hours Worked and Earnings, If I Work While Receiving Benefits?
• How Will Part-Time Work Affect My Payments?
• What Are the Penalties for Fraud?

• How Do I Request Payment by Internet or Tele-Serv?
• What Is Tele-Serv?
• What Is a PIN?
• How Do I Set Up My PIN?
• What if I Forget My Payment Request Password or Tele-Serv PIN?

• How to Prepare for Your Appeal Hearing
• How Do I File an Appeal?
• How Does the Appeal Process Work?
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• Special Circumstances

• If You Change Your Address
• If You Receive an Overpayment
• Should I Tell TWC if I Receive Separation Pay?
• If You Receive a Retirement Pension
• If You Receive Workers' Compensation or Disability Insurance
• If You Are Not a United States Citizen
• If You Served in the Military
• If You Worked for the Federal Government
• If You Worked for a School

• How Do I Stop My Claim When I Get a Full-Time Job?
• Can I Still Get Benefits After I Return to Full-Time Work?
• Can I Apply for Extended Benefits?
• If You Have Wages in More Than One State
• If You Worked in Texas But Live in Another State
• If You Lost Your Job Because of Foreign Trade
• If Your Employer Has a Shared Work Program
• If You Are Involved in a Labor Dispute
• If You Lost Your Job as a Direct Result of Disaster