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What is the Mass Layoff Program?
The program streamlines the unemployment insurance claims process for employers faced with layoffs (permanent or temporary)
of ten or more employees at one time. Employers can submit basic worker information using a spreadsheet or
other electronic means on behalf of their employees to initiate a claim for unemployment benefits.
How Does the Process Work?
Employers send the Social Security Numbers, names, addresses, and certain demographic data for each laid
off worker to the Texas Workforce Commission (TWC). TWC creates an inactive claim for unemployment benefits
and mails information and instructions to each potential claimant. Claimants activate their claim by requesting payment
using the Internet Payment Request
system (paymentrequest.texasworkforce.org) or by calling Tele-Serv
(TWC's interactive voice response system). If a potential claimant does not request payment, TWC does
not activate the claim and the claimant does not receive unemployment benefit payments.
What Are the Benefits?
- Employers are not inundated with a written notice of application for each individual filing a claim.
- Employers automatically become a party of interest to each claim filed.
- Employers can submit the worker's final week's earnings, helping to ensure proper payment.
- Employers can submit the layoff information prior to the layoff.
- Employers can submit Wages in Lieu of Advance Notice of Layoff information, reducing subsequent
contact by TWC.
- Workers establish claims more efficiently and easily than filing on their own.
Submitting Mass Layoff Information
Communicating with your employees that your company
will be submitting information to TWC to set up an inactive claim on their behalf is extremely important. We can
provide an employee information sheet for your company to give your workers prior to the layoff. If they are not
aware you are assisting them in this manner, they may file a claim on their own.
If you are interested in filing unemployment claims for your employees using the mass claims process, complete
the Mass Claims Excel Spreadsheet and Instructions and Mass Claims Agreement Letter and email them to
ui.massclaims@twc.state.tx.us.
TWC should receive the data at least five working days prior to the layoff. TWC will confirm receipt of your
information. If you do not receive a confirmation or if you have questions, call the Mass Claims Coordinator
at (512) 463-2999.
Helpful Mass Layoff Links:
- Mass Claims Agreement Letter
Word or PDF
- Mass Claims Excel Spreadsheet and Instructions
Excel or PDF
IMPORTANT NOTICE: If
your employee has an overpayment
balance, TWC will apply current payments to the balance until the full amount is recovered.
Unemployment Insurance Information
provides you and your employees detailed information on the Unemployment
Insurance program and Work Search
Log. When your employees file a claim for unemployment benefits,
they will receive by mail a booklet entitled, Unemployment Insurance
Information & Work Search Log. Please encourage your employees
to read the entire booklet so they will be aware of their rights
and responsibilities when filing for unemployment insurance.
Unemployment Claim and Appeals Information
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