These are answers to the most common questions we receive.

How soon will I receive a decision?

On average, decisions of the Commissioners are mailed 45 to 60 days from the date the appeal is made.

What is a Docket?

Generally, the Commissioners hold a meeting once a week to decide cases on appeal to them. This is called a Docket meeting. Dockets are numbered 1 through 52 to correspond to the 52 weeks in the year. When all Commissioners have reviewed your case and are ready to vote on it, the case will be assigned to a docket. This means your case is scheduled for a vote at a specific upcoming meeting. For example, if your case is assigned to Docket 2, the Commissioners will vote on it at their meeting in the second week of January. A decision will be mailed to you within 5 days.

Will I have another telephone hearing?

Probably not. Normally, the Commissioners issue a decision based on their review of all testimony and evidence previously taken in your case. Only rarely does the Commission order an additional hearing to gather more evidence.

If you have questions or comments, please direct them to Commission Appeals via e-mail: comapp@twc.state.tx.us.