Chapter 1:  Administrative Actions Unit

The functions of this unit are to plan, direct, and conduct Administrative Actions to secure tax reports and monetary delinquencies.

Major tasks performed in support of this function are:

• Maintain complete and accurate control records on employer tax report and monetary delinquencies;
  
  
• Process billing statements and pursue collection of past due charges on reimbursable accounts;
  
  
• Telephone or correspond with employers, TWC field representatives, or others to secure data for preparation and/or distribution of forms and documents to apply, adjust, bill for taxes or reports, or monetary delinquencies, designate delinquent employer billing cycles on master files, file tax liens and bank freeze/levy, release liens, attempt to locate delinquent employers and/or answer inquiries received;
  
  
• Examine delinquent tax accounts to determine collectibility of the debt, make computer input to record the decision and adjust the account controls;
  
  
• Conducting training in administrative actions procedures;
  
  
• Train and evaluate unit staff