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[ Collections Manual - TOC ] [ Ch 1 - Administrative Actions Unit (AAU) ] [ Ch 2 - Civil Actions Unit (CAU) ] [ Ch 3 - Special Actions Unit (SAU) ]
[ 1.0 - Administrative Actions Unit (AAU) Functions ] [ 1.1 Default Notice ] [ 1.2 - Notice of State Tax Lien ] [ 1.3 - Freeze / Levy Procedures ] [ 1.4 - Vendor Hold / Lottery ] [ 1.5 - Installment Payment Proposal ] [ 1.6 - Court Order Court Cost ] [ 1.7 - Successor Liability ] [ 1.8 - Reclassification to Uncollectible ] [ 1.9 - Reimbursing Employers ] [ 1.10 - Debt Resolution ] [ 1.11 - Notice to Indian Tribes - HB 2029 ]

Chapter 1:  Administrative Actions Unit


comments to: Regulatory Integrity Division - Collections

1.3     Freeze/Levy Procedures

[ 1.3.1 - Freeze Candidates ] [ 1.3.2 - Order Checks ] [ 1.3.3 - Feasibility of Freeze ] [ 1.3.4 - Screens to Review ] [ 1.3.5 - Freeze Grids ] [ 1.3.6 - Requesting Notice of Freeze ] [ 1.3.7 - Freeze Request ] [ 1.3.8 - Key the Freeze Styling Via Long Delinquency Name Screen ] [ 1.3.9 - Key Freeze Request Via Bank Freeze and Levy Request Screen ] [ 1.3.10 -Notice of Freeze Output ] [ 1.3.11 - Mailing ] [ 1.3.12 - Bank Responses to Freezes ] [ 1.3.13 - Notice of Freeze and Levy Status Listing ] [ 1.3.14 - Freeze Filed ] [ 1.3.15 - Day 28 ] [ 1.3.16 - Day 42 ] [ 1.3.17 - Bank Responses ] [ 1.3.18 - Updating Freeze Record ] [ 1.3.19 - Requesting Notice of Levy ] [ 1.3.20 - Money Received from Levy ] [ 1.3.21 - Process Money ] [ 1.3.22 - Allocation of Payments ]

When an employer is delinquent, a Notice of Freeze may be issued on assets at any known bank, credit union, savings and loan institution, or entity in control of an employer’s assets. The Notice of Freeze/Levy is provided for in Section 213.059 of the Texas Unemployment Compensation Act, Texas Labor Code.

1.3.1     Freeze Candidates

Notices of Freeze requests come to the attention of the Administrative Actions Unit (AAU) in several ways:

1.3.2     Order Checks

AAU Examiners obtain copy(ies) of employer's check(s) or most recent payment(s) from the Cash Journal.

1.3.3     Feasibility of Freeze

Accounts are reviewed by Accounts Examiners to determine if a freeze is feasible. An Accounts Examiner must verify the account's proper legal name and any variations of "doing business as" names from sources at their disposal. The styling may be obtained from a C-1, Status Report, employer master files, copy of a check, or letterhead correspondence contained in the folder or the styling of the tax lien. If the freeze is attempted on an individual, partnership or an officer assessed as personally liable; include the social security number of all parties. If the freeze is filed on a corporate account, include the federal identification number in the styling of the freeze. In certain instances the bank account number or redacted number may be required. Accounts that recently had a tax lien filed will automatically be reviewed for bank freeze.

1.3.4     Screens to Review

Review the appropriate employer master file screens to determine if freeze action is appropriate.

1.3.5     Freeze Grids

AAU Examiner completes the review and prepares the request for freeze that includes both banking information and employer information. By issuing a bank freeze prior to Notice of Assessment action, information regarding the freeze should have been received by the time the formal assessment process begins. All non-ACAP freeze requests are worked in the same manner.

1.3.6     Requesting Notice of Freeze

A Stop on the account will prevent the freeze from producing. The AAU Examiner must check for recent action pending that may change the delinquent amount.

The AAU Examiner must determine if a recent payment been received since the Examiner worked the account.

The AAU Examiner must review for recent comments that may affect the account. Comments that have been added since the AAU Examiner previously reviewed the account.

If the AAU Examiner determines a bank freeze is still appropriate, the bank freeze is keyed. Accounts in ACAP are keyed at the time as non-ACAP freeze requests.

1.3.7     Freeze Request

A freeze request is accomplished by keying information to the appropriate screens.

1.3.8     Key the Freeze Styling Via Long Delinquency Name Screen

1.3.9     Key Freeze Request Via Bank Freeze and Levy Request Screen

1.3.10    Notice of Freeze Output

Freeze/levy documents are processed daily for mailing to banking institutions or other entities in control of assets.

Match Notice of Freeze to file (two copies are produced for each freeze requested per account). Review each freeze for correct spelling, bank name and address as instructed on grids.

Review the following prior to mailing:

1.3.11     Mailing

1.3.12     Bank Responses to Freezes

A bank representative should fill in the bottom portion of the freeze showing the date the bank account was frozen, the amount frozen and the bank representative's name and title.

If no account was found or no money is in the account, this should be noted in the bottom portion of the freeze when returned to TWC.

1.3.13     Notice of Freeze and Levy Status Listing

Job name TXDC0630

1.3.14     Freeze Filed

This is a listing of accounts in account number order in which the freeze issued is less than 21 days old and there has not been a response from the bank.

1.3.15     Day 28

A listing of accounts with a freeze date at least 28 days old, but less than 42 days old and no response has been received from the bank. If we have not received or keyed a response from the bank twenty-eight (28) days after the freeze is issued, a Notice of Freeze Inquiry produces and is mailed to the bank by regular mail. A copy of the Notice of Freeze is attached (stamp "copy" in red) and a return envelope is enclosed.

1.3.16     Day 42

If no response is received from the bank by the 42nd day after the freeze is issued, forward a Notice of Levy to the bank.

1.3.17     Bank Responses

Part of the daily output is a list of accounts that reflects responses from the banks. The report provides the date the bank implemented the freeze on the account, the response type [(H)old, (C)losed], amount captured in account, date the levy was issued, and the amount of the levy. Review the list to determine which accounts need to be levied:

The listing is also useful in determining if a bank has not responded to a levy. If we have not received the funds from a bank within 15 days after the Levy was issued the AAU Examiner should contact the bank.

1.3.18     Updating Freeze Record

If no bank account was found by that bank, then closing the freeze record is in order.

Send the closed bank freeze documents to be imaged. Forward the file to CAU if appropriate; otherwise destroy all non-original contents of the file.

If the bank is holding money, then update the freeze record. Bring up the appropriate record as stated above. The date the bank freezes the employer's account is the Bank Freeze Date.

1.3.19     Requesting Notice of Levy

A levy will be issued on all freezes except those in which the bank advises there is no account or the account is closed.

When the output is received, mail one copy of the levy to the bank by Certificate of Mailing. Attach the remaining copies to the file. Return the folder to the Bank Freeze cabinet.

1.3.20     Money Received From Levy

When the levy is returned with funds, forward to the appropriate AAU Examiner for disposition. The funds are logged in for transit to Revenue and Trust Management.

If the amount received is substantially less than the bank previously indicated they were holding; a phone call is made to the bank to discuss the difference.

1.3.21     Process Money

1.3.22     Allocation of Payments

In most instances the standard algorithm is used for allocation of the funds. However, the AAU Examiner may determine the proper allocation of the payment. If such a determination is made, notice will be sent to the appropriate Accounts examiner to allocate the funds.


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Last Revision: March 22, 2010