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[ Field Tax Procedures Manual - TOC ] [ Ch 1 - Status Investigations ] [ Ch 2 - Quarterly & Adjustment Reports ] [ Ch 3 - B-27 Investigations ] [ Ch 4 - Collections ] [ Ch 5 - Forms Used by Accts Examiners ] [ Ch 6 - Miscellaneous ] [ Ch 7 - Electronic Worklists ] [ Ch 8 - Rule 13 Tax Coverage Hearings ]
[ 4.1 - Dealing W/ Debtor Employers ] [ 4.2 - Collection Contact Principles ] [ 4.3 - ACAP - NON-ACAP Checklists ] [ 4.4 - Automated Collections Action Program (ACAP) ] [ 4.5 - Stops & Stop Releases ] [ 4.6 - Vendor Hold List ] [ 4.7 - Collection Methods ] [ 4.8 - Acceptance of Payments ] [ 4.9 - Efforts to Locate Assets ] [ 4.10 - Collection From Estates ] [ 4.11 - Out of Region Collection Assistance ] [ 4.12 - Acct Classifications ] [ 4.13 - Texas Revised Partnership Act (TRPA) ] [ 4.14 - Collection of Contributions by Notice of Assessment or Civil Suit ] [ 4.15 - Agreed Judgments ] [ 4.16 - Assessment & Judgment Process ] [ 4.17 - Bankruptcy & Receivership ] [ 4.18 - Basic Guidelines in Bankruptcy Cases ] [ 4.19 - Collection from Bankrupts ] [ 4.20 - Experian's Web Site, Obtaining Employer Information ] [ 4.21 - Credit or Refund of Overpayment ]

Chapter 4:  Collections



comments to: Tax Department

Table of Contents

This chapter discusses the ethics, principles and process of the collection of unemployment tax.

4.1    Dealing With Debtor Employers

4.2    Collection Contact Principles

4.3    ACAP - NON-ACAP Checklists

4.3.1    ACAP Checklist
4.3.2    Non-ACAP Checklist

4.4    Automated Collections Action Program (ACAP)

4.4.1    ACAP Process
4.4.2    Stops Affecting ACAP
4.4.3    ACAP to Non-ACAP and Bank Freezes/Levy

4.5    Stops And Stop Releases

4.6    Vendor Hold List

4.7    Collection Methods

4.7.1    Statement of Employer Account

4.7.1.1    Billing Codes
4.7.1.2    Daily Billing
4.7.1.3    C-3 Billing
4.7.1.4    Quarterly Billing
4.7.1.5    Examiner Requested Statements
4.7.1.6    CSA Screen Instructions

4.7.2    Telephone Campaigns
4.7.3    Past Due Quarterly Report Contacts
4.7.4    Subpoena Duces Tecum Request
4.7.5    Court Order Needs to be Issued
4.7.6    Collections on Rule 13 Hearing
4.7.7    Collections on Suits Against TWC
4.7.8    Collections From State Agencies

4.8    Acceptance of Payments

4.8.1    In General
4.8.2    Payments Involving Immediate Release of Tax Lien
4.8.3    Payment Made to an Entity other than TWC
4.8.4   Payments Involving a "Refund Warrant"
4.8.5   Transmitting Payment with FL-204
4.8.6   Transmitting Payment without FL-204
4.8.7    Formal Payment Plan - C-104
4.8.8    Informal or Oral Payment Agreements
4.8.9   Misallocated Checks

4.9    Efforts to Locate Assets

4.9.1    Notice of Lien:
4.9.2    Notice of Freeze/Levy:

4.9.2.1   Notice of Freeze/Levy - ACAP
4.9.2.2   Notice of Freeze/Levy - Non-ACAP
4.9.2.3   Notice of Freeze/Levy - FTP Screen
4.9.2.4   Notice of Freeze/Levy - Inquiries
4.9.2.5   Notice of Freeze/Levy - Labor Law Dept

4.10    Collection From Estates

4.11    Out of Region Collection Assistance

4.12    Account Classifications

4.13    Texas Revised Partnership Act (TRPA)

4.13.1    Collecting Partnership Debts

4.14    Collection of Contributions by Notice of Assessment or Civil Suit

4.14.1    Administrative Assessment
4.14.2    Civil Suit

4.15    Agreed Judgments

4.16    Assessment and Judgment Process

4.16.1    Service of Assessment or Citation (General)
4.16.2    After Assessment or Referral to the Attorney General
4.16.3    Levies by Writ of Execution
4.16.4    Judgment/Assessment Expiration
4.16.5    Release of Judgment/Assessment
4.16.6    Court Costs and Assessment Fees

4.17   Bankruptcy and Receivership

4.17.1    Receivership
4.17.2   Chapter 7 (Liquidation)
4.17.3   Chapter 9 (Political Subdivision)
4.17.4   Chapter 11 (Reorganization)
4.17.5   Chapter 13 (Wage Earner)
4.17.6   Chapter 12 (Family Farmer)

4.18    Basic Guidelines In Bankruptcy Cases

4.18.1    Priority Assignments

4.19    Collection From Bankrupts

4.19.1    Collecting Reports
4.19.2    Filing Bankruptcy Claims
4.19.3    Auditing Bankrupts
4.19.4    Glossary of Bankruptcy Terms

4.20    Experian's Web Site, Obtaining Employer Information

4.20.1    Background
4.20.2    Definitions
4.20.3    Experian System Use

4.21    Credit or Refund of Overpayment

4.21.1    Refunds in Excess of $1000
4.21.2    Agency Initiated Refunds
4.21.3    Tracking a Refund within TWC
4.21.4    Checking of a Refund - Phone Inquiry
4.21.5    Refund Special Address
4.21.6    Refund Request - Field Accounts Examiner Follow-Up


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Last Revision: March 26, 2009