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[ Status Procedures Manual - TOC ] [ Ch 1 - New Accounts ] [ Ch 2 - Changes to Accounts ] [ Ch 3 - Special Accounts ] [ Ch 4 - Other Units, Sections & Departments ] [ Ch 5 - Letters ] [ Ch 6 - Investigations & Assistance ] [ Ch 7 - Partial Transfer Applications ] [ Ch 8 - Traces ] [ Ch 9 - Special Reporting Situations ] [ Ch 10 - Account Numbers ] [ Ch 11 - Appeals Decisions and Hearings ] [ Ch 12 - Document Processing ] [ Ch 13 - Error Reports & Query List Instructions ] [ Ch 14 - Tax Performance System ] [ Ch 15 - Experience Rating Unit ] [ Ch 16 - SUTA Dumping Detection ]
[ 4.1 - Field Tax Operations] [ 4.2 - Regulatory Integrity Division (RID) - Collections Department ] [ 4.3 - Experience Rating - Status Section ] [ 4.4 - Unemployment Insurance Support Services (UISS) ]

Chapter 4:  Other Units, Sections & Departments


comments to: Tax Department

4.1     Field Tax Operations

[ 4.1.1 - ADP & Audit ] [ 4.1.2 - Refunds & Adjustments ]

This section discusses procedures relating to other Units.

4.1.1     ADP & Audit

ADP & Audit Unit is responsible for:

    Post audit of Daily Tax run
    Journal entries
    Daily accounting maintenance activities
    Partial C-3 posting
    Supplemental posting
    C-3 edits
    Magnetic Media Reporting
    Filing reports online (Internet, QuickFile, Mag Tape, C-3 and Intuit)

Notify ADP & Audit in writing or by e-mail when:

    A Journal Entry is needed
    A Quarterly Report needs to be deleted
    A Quarterly Report needs to be reinstated
    A Quarterly Report is posted to the wrong quarter
    A Credit Statement needs to be sent
    An employer has a question regarding a supplemental report

4.1.2     Refunds & Adjustments

Refunds & Adjustments Unit is responsible for:

    Processing Refunds
    IRS 940 proofs of credit
    Copies of Quarterly Reports
    Delinquent C-4
    EFT payments
    Responding to general inquiries
    Abatements and alibis
    C-5 and C-7 post audit
    Routine EMF audits
    Employer accounting and review maintenance activities
    Wage balancing
    Responding to general inquiries regarding statute

Notify the Refunds & Adjustments Unit by e-mail or in writing when:

    An employer has a question regarding a refund
    In receipt of an inquiry regarding a vendor identification number
    An employer requests copies of their Quarterly Reports
    An employer has questions regarding reporting compliance
    An employer has questions regarding form C-5 or C-7
    An incorrect Quarterly Report due date is encountered
    A penalty needs to be abated
    A explanation of an amount due or credit is needed


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Texas Workforce Commission  |  Unemployment Tax

Last Revision: October 19, 2011