Many Texas entities conduct business in other states and do not always respond timely to inquiries from those states' respective employment security agencies. The result is a request from the affected state agencies to the Commission for assistance in contacting these businesses to secure registration forms or if appropriate, attempt collection of taxes due.

1. If no account number is found for Employer via EMF search, assign a pending account number.
   
   
2. When a request for assistance is received, e-mail an assignment to the appropriate tax area. Documents and forms received with the assistance request should accompany the assignment. Form FL-13 should also be attached to assignment. Copies of documents received from state agency should be placed in the Doc Log & Destroy basket for filming.

1. Will complete the assignment according to established procedures.

2. Will respond directly to the requesting state agency using Form FL-13 provided or field assignment.
   
   
3. Will send a copy of the FL-13 response along with copies of all associated documents to the state office. The FL-13 response and documents will be filmed and processed to the transaction log.
   
   
4. Will transmit non-cash remittance in the form of a check or money order to the requesting state agency. A copy of the check or money order will be submitted to the state office.
   
   
5. Will issue a receipt for cash, convert the cash into a cashier's check and forward the cashier's check to the requesting state agency. A copy of the receipt and cashier's check should be submitted to the state office.