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[ Status Procedures Manual - TOC ] [ Ch 1 - New Accounts ] [ Ch 2 - Changes to Accounts ] [ Ch 3 - Special Accounts ] [ Ch 4 - Other Units, Sections & Departments ] [ Ch 5 - Letters ] [ Ch 6 - Investigations & Assistance ] [ Ch 7 - Partial Transfer Applications ] [ Ch 8 - Traces ] [ Ch 9 - Special Reporting Situations ] [ Ch 10 - Account Numbers ] [ Ch 11 - Appeals Decisions and Hearings ] [ Ch 12 - Document Processing ] [ Ch 13 - Error Reports & Query List Instructions ] [ Ch 14 - Tax Performance System ] [ Ch 15 - Experience Rating Unit ] [ Ch 16 - SUTA Dumping Detection ]
[ 12.1 - Assemble Check & Mail Output ] [ 12.2 - C-198 Letter Duplicate Requests ] [ 12.3 - Check and Process C-10s ] [ 12.4 - Check Mail Batches to Ensure Posting ] [ 12.5 - Processing DLN Sheets ] [ 12.6 - Document Log & Destroy ] [ 12.7 - Document Log to be Worked ] [ 12.8 - Documents Processed Under the Wrong EID ] [ 12.9 - Document without Document Locator Number ] [ 12.10 - Key Document Locator Numbers ] [ 12.11 - Sorting & Batching Mail ]

Chapter 12:  Document Processing


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12.4     Check Mail Batches to Ensure Posting

Batches of documents are sent to Scanner Operations to be imaged and then to Data Processing to key the documents to the Employer Master File (EMF).   Each document is assigned a Document Locator Number (DLN) that is unique to that document.  Scanner Operations retains the documents until there is a sufficient number to fill a box.  The box is picked up by Status Operations Unit (SOU) and returned to Status.  The purpose of this job is to verify that the documents are properly posted to the Document Log.  

The DLN is printed on the upper left corner of the batch cover sheet and on each document.  Each batch has a unique number.  The C-1 Job Batch Header Sheet contains a DLN that ends in 000 and the last three digits on the following pages increase sequentially. The last three digits identify the documents within the batch.  The printed DLN is a 10 digit number that begins with zero (example: 0287194001), however the DLN that is displayed on TDO is an eleven digit number beginning with the number 8 followed by the number that is printed on the document (example: 80287194001).

Select a C-1 Job Batch from the box. 

Observe whether there is a three digit code in the “KEY AS” field on the header sheet.  If a number is written into the “KEY AS” field it will help to identify the document description.  Every document within a “KEY AS” batch will have the same description.

Enter the employer account number into the Employer Master File Inquiry Screen.

Press <Enter>.

On the command line (CMD) type TDO.

Press <Enter>.

Look for the DLN displayed on the screen that matches the DLN on the document.  Remember that the DLN on the TDO screen will be displayed with the number 8 followed by the number printed on the document.

Look to see that the document description on TDO matches the actual document.

Look at the Image Viewer to verify that documents are keyed to the correct account.

If the document description does not match or if the DLN is not displayed, pull the document from the batch and give it to the SOU supervisor.  Note:  Additional pages of the same document such as continuing pages of a letter, the back page of a C-1 or Additional Owners/Officers will not be listed on TDO.  Only the first document will be listed.  All documents are listed on the Image Viewer.  Note:  C-1’s that have been through UTR will be displayed on TDO under DLN 999990002014.

If the document is a C-42, C-43, or 127 look at the SPA screen to see if the account has been updated.

If the EMF shows that the account is PENDING, give the document to the SOU supervisor.

 When finished checking the entire batch, give the exceptions to the SOU supervisor and place the remainder of the documents in the Confidential Document Destruction bin.


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Texas Workforce Commission  |  Unemployment Tax

Last Revision: October 19, 2011