Status Manual graphic

[ Status Procedures Manual - TOC ] [ Ch 1 - New Accounts ] [ Ch 2 - Changes to Accounts ] [ Ch 3 - Special Accounts ] [ Ch 4 - Other Units, Sections & Departments ] [ Ch 5 - Letters ] [ Ch 6 - Investigations & Assistance ] [ Ch 7 - Partial Transfer Applications ] [ Ch 8 - Traces ] [ Ch 9 - Special Reporting Situations ] [ Ch 10 - Account Numbers ] [ Ch 11 - Appeals Decisions and Hearings ] [ Ch 12 - Document Processing ] [ Ch 13 - Error Reports & Query List Instructions ] [ Ch 14 - Tax Performance System ] [ Ch 15 - Experience Rating Unit ] [ Ch 16 - SUTA Dumping Detection ]
[ 12.1 - Assemble Check & Mail Output ] [ 12.2 - C-198 Letter Duplicate Requests ] [ 12.3 - Check and Process C-10s ] [ 12.4 - Check Mail Batches to Ensure Posting ] [ 12.5 - Processing DLN Sheets ] [ 12.6 - Document Log & Destroy ] [ 12.7 - Document Log to be Worked ] [ 12.8 - Documents Processed Under the Wrong EID ] [ 12.9 - Document without Document Locator Number ] [ 12.10 - Key Document Locator Numbers ] [ 12.11 - Sorting & Batching Mail ]

Chapter 12:  Document Processing


comments to: Tax Department

12.6     Document Log & Destroy

Document Log and Destroy is a procedure for processing documents which need to be imaged, assigned a document locator number (DLN) and processed to the Transaction Log (TDO). Documents which need processing should be placed in the Document Log and Destroy Basket.

Make sure all documents have one account number. If no account number is present, search the EMF for an account number and write it in the upper left-hand corner of the document. Mark through any other account numbers that may appear.

ASSEMBLING “NO ASSIGNMENT” BATCHES

Documents that do not require any additional Status action or that have been previously worked are sent to be imaged and keyed to TDO in batches that indicate no FTI assignment.  These documents may be C-1’s, employer correspondence, TWC correspondence or Tax forms.  Batch header sheets and separator sheets are used to make the proper description on the Image Viewer and TDO.  The separator sheet labeled OK NO ASSIGNMENT is used to insure that no assignment is made to FTI.  It is important to follow the steps exactly so the batch process may be completed without errors.

Pull all staples and paper clips. Repair any tears on the documents.

Put all odd-sized documents on an 8x10 size sheet of paper and secure with tape.

Pull all Powers of Attorney and give them to the SOU Supervisor.

Documents must be sorted by type of document.

Begin by observing whether the document has an account number.  If there is no account number on the page then you should locate one and write it on the top of the document. 

Observe whether it is a single document or a group of documents that need to be keyed together.

Observe whether C-1’s have a front and back side.  If either side is missing you must add a blank C-1 front or back to complete the form.  Make sure to write the account number on the page.  The C-1 can be either a duplex version of the form or a two page version.  If the C-1 is not a duplex version of the form make sure there are no marks on the back side of either page and that the account number appears on each page.  If the form is stretched so that all the fields are not contained within the normal front side and back side then you must alter the form to fit it within the proper front and back by reducing the size on the copier then cutting the fields and taping them to the proper area to achieve the correct size.

If a C-1 has additional owners and officers that document must be placed immediately after the back side of the C-1.  Additional business locations follow immediately after the additional owners and officers if there are any or immediately after the back side of the C-1 if there are no additional owners and officers.

SEPARATE DOCUMENTS INTO THE FOLLOWING CATEGORIES:

Single or multiple related C-1’s with or without attachments or supporting documents

Status Change Forms

Appeals Decisions

Employer Correspondence (can be copy of C-3 or any other document that needs to be called Employer Correspondence at this time.

All other documents and forms

ASSEMBLE BATCHES

Single or multiple related C-1’s with or without attachments or supporting documents

Status Change Forms

Appeals Decisions

Employer Correspondence (can be copy of C-3 or any other document that needs to be called Employer Correspondence at this time.

All other documents and forms

Gather all no assignment batches and place batches in the basket to go to Scanner Operations for imaging and data entry.  Batches are delivered to a designated area in Scanner Operations daily by SOU.  Scanner Operations retains the batches until they are picked up by SOU.


firstpreviousnextlast Tax Menu


Texas Workforce Commission  |  Unemployment Tax

Last Revision: October 19, 2011