Status Manual graphic

[ Status Procedures Manual - TOC ] [ Ch 1 - New Accounts ] [ Ch 2 - Changes to Accounts ] [ Ch 3 - Special Accounts ] [ Ch 4 - Other Units, Sections & Departments ] [ Ch 5 - Letters ] [ Ch 6 - Investigations & Assistance ] [ Ch 7 - Partial Transfer Applications ] [ Ch 8 - Traces ] [ Ch 9 - Special Reporting Situations ] [ Ch 10 - Account Numbers ] [ Ch 11 - Appeals Decisions and Hearings ] [ Ch 12 - Document Processing ] [ Ch 13 - Error Reports & Query List Instructions ] [ Ch 14 - Tax Performance System ] [ Ch 15 - Experience Rating Unit ] [ Ch 16 - SUTA Dumping Detection ]
[ 12.1 - Assemble Check & Mail Output ] [ 12.2 - C-198 Letter Duplicate Requests ] [ 12.3 - Check and Process C-10s ] [ 12.4 - Check Mail Batches to Ensure Posting ] [ 12.5 - Processing DLN Sheets ] [ 12.6 - Document Log & Destroy ] [ 12.7 - Document Log to be Worked ] [ 12.8 - Documents Processed Under the Wrong EID ] [ 12.9 - Document without Document Locator Number ] [ 12.10 - Key Document Locator Numbers ] [ 12.11 - Sorting &Batching Mail ]

Chapter 12:  Document Processing


comments to: Tax Department

12.7     Document Log to Be Worked

Document Log to be worked is a procedure for documents which have not been worked by an Accounts Examiner, filmed and processed to TDO or run through the scanner.

These documents may be out-of-state responses, faxes, e-mails, reciprocal coverage agreements or any document received in a manner other than the normal controller mail route.

When you receive a miscellaneous document directly through the regular mail, check the Employer Master File (EMF) to see if it has been worked.

  1. If the document has been worked, put it in the Doc Log & Destroy basket for filming to TDO. There is one basket in a location central to the Accounts Examiners.

  2. If the document has not been worked, put it in the Doc Log to be Worked Basket. This basket is located ONLY in Status Operations Unit. The documents will be sent to scanner to be imaged and keyed. Once imaged the documents will be assigned to appropriate accounts examiner on their FTI log.

firstpreviousnextlast Tax Menu


Texas Workforce Commission  |  Unemployment Tax

Last Revision: October 19, 2011