At this time one accounts examiner is responsible for reviewing the list. The
list is printed daily by assigned accounts examiner.
To print lists:
Click => TXDQ103
Click
=> Day 1
Click
=> File
Click
=> Page Setup
Orientation:
Change from Portrait to Landscape
Click
=> OK
Print
The list contains not liable remittances in the accounts examiner's series and is divided by accounts
examiner number.
Lists are kept for six months and then reviewed.
When reviewed the lists can be discarded or account numbers marked thru if:
- Account has been worked: i.e. account established, made not liable, or established in error and
money refunded or transferred etc.
- The money is posted to a service agent account or TWC’s own account number.
- There is a C-3 also posted to the account.
Keep the pages with money only, C-5’s and C-69’s and if not worked:
- Check for duplicate account. If duplicate account is found e-mail ADP & Audit to journalize
money and document FTC.
- Request copy of check via fax to Records Control Management. Effective 10-6-10 checks can be
viewed on Image Viewer.
- Request any documents from TDO or Tax Image Viewer to put with an FL-164. Send the FL-164, trace it, and document FTC.
If no response to FL-164:
- Send field assignment if employer has an in-state address.
- Send second request if employer has an out-of-state address. Trace account and put comments on
FTC.
- If no response is received from the out-of-state employer make the account not liable and document FTC that all Status efforts have been exhausted to determine liability. Document FTC: no further status action needed.
Every now and then you will find an account with money that actually belongs to a claimant.
- Check for a SSN using the CMES screen.
- Key CMES & then key I for Individual.
- Key the first name and then the last name and press <Enter>.
- Page forward until you find the claimant with the same address.
- Key CTCS and check the claim for the claimant using the SSN found to see if they are paying overpayments.
- If money belongs to the claimant send e-mail to Revenue & Trust Management – Depository Section. E-mail must include account number, claimant name, SSN & that the money is for an overpayment of benefits.
